Privacy Policy

Jeremy Walker Media 

 

Privacy Policy

 

This website is being operated by JEREMY WALKER MEDIA. The privacy of all users is important, so it is encouraged that everyone read the following policy in detail as it contains important information such as:

 

  • Our details

 

  • How and why we collect, use, store and share your personal information

 

  • Your rights in regard to your personal information

 

  • How to contact us and any necessary authorities in relation to a complaint you may have. 

 

The Business

 

Jeremy Walker Media (‘we’ or ‘us’) collect, use and is responsible for storing personal information that you provide to us. When we do so, we are regulated under the General Data Protection Regulation which applies across the European Union (including the United Kingdom), and we are responsible as the ‘controller’ of the provided personal information for the purposes of the laws.

 

Personal information that we collect and use

 

The personal information you provide to us

 

We will collect the following personal information that you provide to us:

 

  • Name

  • Email Address

  • Address

  • Telephone number

 

This is collected for the purpose of, but not limited to:

 

  • Signing up for the newsletter

  • Making a purchase

  • Making a booking

 

The personal information you provide about third parties

 

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

 

  • Shall consent on their behalf to the processing of their personal data

  • Shall receive any data protection notices on their behalf, and

  • Shall consent to their behalf to the transfer of their personal data abroad. 

 

Monitoring and recording communications

 

We may monitor communications such as emails and telephone calls for the purposes of:

 

  • Quality insurance

  • Training

  • Booking Information

 

Cookies and similar technologies

 

A cookie is a small text file that is placed onto a computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (flash cookies) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website. 

 

In addition, it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you. 

 

The following examples illustrate how we may use cookies to monitor and / or collect the following information:

 

  • Traffic Data

 

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which meanest that we will not be able to identify you individually. 

 

On the first occasions that you use our site, we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result. 

 

For more information on cookies in general, visit https://www.allaboutcookies.org/



 

How we use your personal information


 

We collectin information about our users for the following reasons

 

  • Identify and Manage User Accounts

  • Process orders

  • Conduct Product Research

 

Who your information may be shared with


 

We may share personal information with:

 

  • Law enforcement agencies in connection with any investigation to help prevent unlawful activity

  • Wix.com (Name, Adress, Email Address) - Order Fulfilment

 

We will not hare your personal information with any other 3rd parties.

 

Marketing

 

We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information would be sent by email. 

 

We will ask whether you would like to be sent marketing messages on the first occasion that you provide any relevant contact information (EG: on purchase, signing up to a newsletter, entering a competition etc). If you do opt-in to receive such marketing information from us you can opt-out at any time. If you have any queries about how to opt-out, or if you are receiving messages you do not want you can contact us with the details provided below. 

 

Required personal information

 

The provision of the following information is required for access to our services

 

  • Name

  • Address

  • Email Address

  • Payment Details

 

This is to enable us to do the following:

 

  • Name, address and payment information.

    • Booking confirmation, any orders placed in the shop

  • Email Address

    • Used for Booking confirmations, receipts, newsletters sign up etc.

 

We will inform you at the point of collecting information from you, whether you are required to provide the information to us. 


 

Reasons we collect and use your personal information

 

We rely on the following as the lawful basis on which we collect and use your personal information

 

  1. Consent

  2. Contract

  3. Legitimate Interest

    1. The Legitimate interest is as follows:

 

To provide the marketing as consented by the user


 

The consequence of our use of your personal information

 

The Consequence to you of our use of your personal information is :

 

  • Data will only be processed for 

    • Fulfilment of bookings

    • Fulfilment of Orders

    • Fulfilment of marketing preferences


 

Keeping your information secure

 

We have appropriate measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information wil do so only in an authorised manner and are subject to a duty of confidentiality. 

 

We will also use technological and organizational measures to keep your information secure. These measures may include but are not limited to, the following examples

 

  • Only accessible under a unique name and password

 

We also have procedures in place to deal with any suspected data security breaches. We will notify you and any applicable regulator of any suspected data security breach where we are legally required to do so. 

 

While we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. Should you have any questions or concerns, please contact us using the details below. 

 

Transfers of your information out of the EEA

 

We will not transfer your personal information outside of the EEA at any time.

 

Children and the validity of their consent

 

Where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to give consent for the processing of any personal information. 

 

What rights do you have?

 

Under the General Data Protection Regulation, you have a number of rights free of charge. In summary, those rights include

 

  • Fair processing of information and transparency over how we use your personal information

 

  • Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address. 

 

  • REquire us to correct any mistakes in your information that we hold

 

  • Require the erasure of your personal information concerning you in certain circumstances. 

 

  • Object at any time to processing of personal information concerning you for direct marketing. 

 

  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly affecting you

 

  • Object in certain other situations to our continued processing of your personal information. 

 

  • Claim compensation for damages caused by our breach of any data protection laws.

 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioners Office (ICO) on individuals rights under the General Data Protection Regulations (https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

 

If you would like to exercise any of these rights please: 

 

  • Email, Call or Write to us

 

  • Let us have enough information to identify you

 

  • Let us have proof of your identity (Copy of your driving licence, passport or recent utility bill etc)

 

  • Let us know the information to which your request relates. 

 

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing communications including, for example, unsubscribe links at the bottom of newsletters. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed. 

 

Changes to this privacy policy

 

This privacy policy was published on the 4th of October 2021 and was last updated on the 4th of October 2021. 

 

We may change this privacy policy on occasion. You should check this policy occasionally to ensure you are aware of the most recent versions that will apply each time you access this website. We will also attempt to notify you of any changes by

 

  • Email

 

  • Pop-up alert on the website

 

  • An update in the ‘blog’ section on the website

 

Contacting us

 

If you have any questions about this policy or the information we hold about you, please contact us using the following information:

 

 

  • Post

    • Flat 3 Edinburgh House

Jubilee Lane

Grayshott

Surrey 

GU26 6HQ

 

  • Telephone

    • 07969538350

      • Calls will be answered at the following times

        • Tuesday - Saturday 11am - 6pm

          • We may record calls for quality and training purposes